How can I contact customer service?

You can contact us at any time: Email: info@norelle-modehaus.com Phone: +31 610 487 152 We are happy to help you with size selection, questions about orders, product information, or general support.

Do you ship internationally?

No. We currently only ship within Switzerland. This enables us to offer faster delivery times, transparent costs and an optimized shopping experience for our Swiss customers.

How long does delivery take?

Orders are processed within 1–2 business days , and delivery typically takes 2–5 business days , depending on location. Delivery times may vary depending on courier workload or seasonality.

Yes, shipping is free for all orders , regardless of their value. We do not charge any additional shipping fees.

Are my payment details secure?

Yes. All payments are handled by secure and encrypted payment providers. Norelle Modehaus does not store full credit card information on its servers.

How can I track my order?

After your order has been shipped, you will receive an email with a tracking link. You can check the location of your package and the estimated delivery time at any time.

Can I change or cancel my order?

If your order has not yet been processed, we can try to change the size, model, or delivery address. Please contact us as soon as possible at info@norelle-modehaus.com or at +31 610 487 152 . Once the order has been shipped, changes or cancellations are no longer possible.

What is your return policy?

We offer a 30-day return period , calculated from the receipt of your order. Garments must be returned in unused, unwashed, undamaged condition and with the original tags. Detailed conditions can be found in our Return and Refund Policy.

Who bears the cost of return shipping?

The customer bears the cost of return shipping, unless the return is due to a product defect or a shipping error on our part.

How long does the refund take?

Refunds will be processed within 10 business days of receiving and inspecting the returned jacket. The refund will be issued to the same payment method used for the original purchase.

What should I do if I receive a damaged or incorrect product?

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery. Include photos and your order number so we can quickly resolve the issue.

Do you offer exchanges?

We do not offer direct exchanges. If you require a different size or model, please return the original product and place a new order.

What payment methods do you accept?

We accept a wide range of secure online payment methods, including TWINT, Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal, and Shop Pay. All payments are processed in CHF.

Women's Lace Maxi Dress | Off-the-Shoulder for Festive Occasions

Name: Women's Lace Maxi Dress | Off-the-Shoulder for Festive Occasions
Brand: Norelle Modehaus
SKU: 111111164
Price: 54.99 CHF
Availability: InStock

CHF 109.99 CHF 54.99

Tax included. Shipping calculated at checkout.

Color

Rot

Size

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Women's Lace Maxi Dress | Off-the-Shoulder for Festive Occasions

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Women's Lace Maxi Dress | Off-the-Shoulder for Festive Occasions

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